Roadside Assistance

Every new Ford of Canada vehicle includes emergency Roadside Assistance during the powertrain coverage period of your New Vehicle Limited Warranty.

Hit the Road with Confidence

If you ever need a tow, a jump-start or emergency travel reimbursement, call Ford Roadside Assistance toll-free at 1-800-665-2006 or use our Roadside Assistance app to get help anytime, anywhere in Canada or the continental United States

Program Coverage Overview

Your Roadside Assistance Coverage is available 24 hours a day, 7 days a week, for anywhere you travel in Canada or the continental US.

Claims and Reimbursements

We hope you never need to use Roadside Assistance, but if you do, click below to learn how to submit a claim. We’ll be there if you need us.

Contact a Representative

If you ever need help, we’re available 24/7. Simply call us at 1-800-665-2006 or submit a request for service through the Roadside Assistance app.

Roadside Assistance App

Flat tire? Dead battery? Need a tow? The Roadside Assistance app has you covered, providing additional convenience at your fingertips!

When requesting a service using the app, you’ll receive real-time arrival estimates and status updates directly on your phone. The app also allows you to:

  • Register multiple Ford vehicles under one account
  • Avoid waiting on hold, with prioritized service
  • Use device GPS capability to pinpoint your location
  • Request agent call back

The Roadside Assistance app is there when you need it, providing peace of mind for your Ford-driven adventures.